Studio Manager

We are looking to hire an experienced Studio manager in Vasant Kunj

Job Description

The Studio Manager at 21 Fitness will be responsible for the overall management and smooth operation of the fitness studio, ensuring an exceptional experience for members and clients. This role requires a proactive individual with strong leadership skills, excellent organizational abilities, and a passion for health and fitness. The Studio Manager will oversee daily activities, manage staff, drive sales, and maintain a welcoming and high-energy environment.

Key Responsibilities

1. Studio Operations:

• Oversee day-to-day operations, ensuring a clean, organized, and safe environment.
• Implement and maintain studio policies, procedures, and best practices to ensure high standards.
• Schedule classes, manage bookings, and coordinate studio events and workshops.
• Manage inventory for studio supplies, retail products, and equipment maintenance.

1. Team Management:

• Recruit, onboard, and train new team members, including trainers, coaches, and support staff.
• Foster a positive, motivational work culture and ensure high levels of team performance.
• Create and manage staff schedules to optimize studio efficiency and meet member demand.
• Conduct regular performance evaluations, provide constructive feedback, and address any personnel issues.

1. Customer Service & Member Engagement:

• Build strong relationships with members, addressing their needs and enhancing the customer experience.
• Respond to member inquiries, complaints, and feedback in a professional and timely manner.
• Develop member retention strategies to ensure high satisfaction and reduce turnover.
• Organize member engagement activities such as community events, challenges, and workshops.

1. Sales & Marketing:

• Collaborate with the marketing team to promote classes, events, and membership offerings.
• Achieve monthly sales and revenue targets through membership sales, renewals, and upsells.
• Track, analyze, and report on key performance metrics, adjusting strategies as needed.
• Implement marketing campaigns and social media initiatives to increase studio visibility.

1. Financial Management:

• Oversee budgeting, financial forecasting, and expense management.
• Manage daily cash handling, reconcile transactions, and prepare financial reports.
• Maximize studio profitability by identifying cost-saving opportunities and optimizing operational efficiency.

1. Health & Safety Compliance:

• Ensure compliance with health, safety, and cleanliness standards, especially with respect to fitness equipment and studio areas.
• Maintain and enforce COVID-19 protocols and hygiene practices.
• Conduct regular safety audits, equipment checks, and handle incident reports.